الخصوصية

1. Information We Process

Netchat may process account information, business contact details, technical logs, platform usage information and messaging-related metadata required to provide the service.

2. Customer Messaging Data

Customer communication processed through connected WhatsApp services may pass through Netchat systems for inbox, automation, AI, routing, logging and integration functionality.

3. Purpose

Information is used to provide the platform, maintain security, deliver support, improve reliability, process subscriptions and enable requested integrations.

4. Third Parties

The platform may depend on Meta / WhatsApp, hosting, email, payment and integration providers. Their own privacy terms may apply.

5. Security

Reasonable technical and organizational controls are used to protect platform data. Customers remain responsible for their accounts and credentials.

6. Contact

Privacy requests can be submitted through the Netchat contact page.